Heat Pump Installers Stoke-on-Trent: MCS Certified

Semis make up almost half of Stoke-on-Trent's homes, and they are often a good fit for a heat pump. Most have a side path or back garden for the outdoor unit, and many already have an airing cupboard where a hot water cylinder can go.

Stoke-on-Trent at a glance

How homes are heated: 81.7% of Stoke-on-Trent households heat with mains gas only and 6.1% with electricity only. 479 homes use bottled or tank gas, 236 solid fuel and 99 oil. Only 1.3% have no central heating. Source
Types of home: 46.1% of Stoke-on-Trent households live in a semi-detached house and 27.6% in a terrace. Only 9.2% live in a purpose-built block of flats, and 15.0% in a detached house. Source
Local grant: Stoke-on-Trent City Council runs the Warm Homes: Local Grant with the Midlands Net Zero Hub until March 2028. It has used its funding for 1 April 2026 to 31 March 2027 and can't progress new applications for now, but residents can register interest through Community Home Solutions. Source
Heat pump planning: One air source heat pump of up to 1.5 cubic metres is normally permitted development on a semi or terrace, provided it meets MCS 020a. Listed buildings need consent. Source
Energy ratings: About 55% of homes with an EPC in Stoke-on-Trent are rated band D or below (median score 68, band D), against 47% across England. Based on certificates lodged in the 10 years to March 2025. Source

Grants

Stoke-on-Trent homeowners can get £7,500 towards an air source heat pump from the Boiler Upgrade Scheme, whatever their income. Your MCS certified installer applies.

The council's Warm Homes: Local Grant can fund an air source heat pump where suitable, for owners and private renters in homes rated EPC D to G on lower incomes. But the council has used its 2026 to 2027 funding and can't progress new applications for now. You can still register interest through Community Home Solutions.

Survey and design

A room-by-room heat loss calculation should set the size of the unit and show which radiators need upsizing. Ask for the design flow temperature in writing; lower means cheaper running.

Fill any empty cavities and top up the loft before the survey, since a lower heat loss means a smaller unit. For a sense of prices before the £7,500 comes off, see our heat pump cost guide.

Siting the unit

One unit up to 1.5 cubic metres on a semi or terrace is normally permitted development, if it meets the MCS noise limit at the neighbour's window. Listed buildings need consent, and in a conservation area the unit mustn't face a highway.

Heat pumps in Potteries homes

Interwar and postwar semis

A side wall is usually the best spot, with a short pipe run to a cylinder in the airing cupboard. A few radiators may need upsizing.

Victorian and Edwardian terraces across the six towns

Solid walls lose more heat, and space outside is limited to the yard. Insulation work may need to come first.

Newer estates and regeneration housing

Better insulation makes these the easiest homes to convert. Some regeneration homes may already be built for low-temperature heating.

Areas covered

Engineers who cover Stoke-on-Trent work across areas including Hanley, Burslem, Tunstall, Stoke, Fenton, Longton, Trentham, Meir, Bucknall and Newcastle-under-Lyme.

View Stoke-on-Trent on Google Maps

Questions people in Stoke-on-Trent ask

Will a heat pump cope in a cold winter?

Yes, if it's sized properly. It runs for longer at lower temperatures than a boiler would, which our air source heat pumps guide covers in more detail.

What about the hot water from my combi?

A heat pump needs a cylinder, so you'll need space for one, often in the old airing cupboard or loft.

Do I need planning permission?

Usually not for a single unit on a house, provided it meets the permitted development limits and the MCS noise standard. Check with the council if your home is listed.

Sources

Also nearby: Heat pump installation in Derby, Heat pump installation in Wolverhampton, Heat pump installation in Manchester

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